Terms and Conditions

Read all the below mentioned terms and conditions of service before using ieVisa.com

Using our site, you agree with these Terms & Conditions. If you don’t agree with the terms stated in this agreement or are dissatisfied with the site, please send your complaints to contact@ieVisa.com. We may modify these Terms & Conditions time to time, you must continue to review this agreement whenever using this site for ours services.

The Company will process an application to the client's requirements and will not be responsible for any incorrect information provided. The Company will make all efforts to obtain the best possible venue basis your requirement in the specified period of time.

Refund Policy / Account Cancellation and Termination.

As soon as you complete your transaction towards your filled application form for flight bookings, hotel bookings, e-visa, tour packages or any other services from www.ieVisa.com, you give us a consent to proceed further to process and deliver your required services.

ieVisa.com cannot process refunds for Credit Card payments over 3 months old under any circumstances. In such cases ieVisa.com may issue a credit note applicable to the future applications submitted through ieVisa.com.

ieVisa.com reserves the right to cancel payments or orders prior to the commencement of the delivery, without stating any reasons for the same. As soon as you apply, submit your documents and make a payment towards your visa application, you provide an express permission to commence the processing of an order immediately. Therefore, the services will have deemed to have been provided and you will lose the right to cancel your order.

Hotel bookings are subject to availability and room prices may vary or change without prior notice.

We reserve the right in an unforeseen event if the originally booked hotel is not available then we shall ensure to get you a booking in the similar category basis availability.

Applicants have to ensure that before applying for the visa with us, they should not have applied somewhere else. Otherwise, immigration shall stop the processing and the fees will still be applicable.

If you cancel the service you opted and paid for then it may get entitled for a refund basis condition, wherein if the application is still not processed further to the respective department.

If your passport and other supporting documents were received by ieVisa.com and have already been submitted by ieVisa.com for processing at the time of cancelation you will not receive any refund; however, if the submission has not been made at the time of cancelation you will receive a partial refund equal to the difference of any fees paid, return shipping charges, and a processing charge.

If the customer has not shared his/her supporting documents and wish to cancel the order made within 24 hours, you will receive a partial refund.

However, the Company will not be responsible for any of the following events occurring with the visa issuing authority; Refusal to issue the Visa, Refusal to accept the application, Issuance of an incorrect Visa, Delay in processing e-Visa. Should the Company have caused any of the above through error or omission, then the Company's liability is strictly limited to the cost of a replacement Visa or refund of all fees paid and the Company cannot accept any responsibility for consequential loss, such as, but not limited to: lost profits/income, lost airfares etc.

If you chose to apply for express service and we are unable to get your application processed in stipulated time frame, then we shall be liable only to refund the express fee amount.

Cancellation of an order or withdrawal of an application shall levy pre-order processing charge of USD 50.00.

If your application is rejected by the Visa issuing authority, ieVisa.com is unable to provide a refund and you will have to re-apply in accordance with the visa laws.

You may receive refunds in cases where ieVisa.com are unable to provide you with the service as stated in the contract.

Usually the refund is processed immediately as the order is cancelled. However, it may take 2 weeks for the customers to receive the money into their bank account which is used initially to place an order.

Availability & Pricing

ieVisa.com does not guarantee in any way that your application will be accepted by the Visa issuing authority. Our service has been fulfilled once ieVisa.com has checked your online submission and submitted your application to the Visa issuing authority.

Booking will be confirmed only after receiving the complete payment. Payments are accepted in USD, AED.

The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.

Every applicant is responsible for conforming with and fulfilling any requirement in regard to the documents required by the country specific issuing authority.

ieVisa.com will not accept responsibility if an applicant is not eligible for the services requested, for incorrect/incomplete information provided by the applicant, for failure to provide supporting documents as and when required, or for any similar errors in relation to the visa application.

Please ensure the list of key documents are completed and carried by the time applicant travel

  • Health Declaration form
  • Quarantine Undertaking
  • Copy of PCR test issued 96 hours prior to date of departure
  • Health insurance valid till your visa duration

ieVisa.com does not issue/approve visa on its own and is not affiliated to or part of any official or government body.

Due to the sudden increase of CoronaVirus cases across the globe. There have been instances wherein immigration doesn’t approve e-visa or cancel the approved e-visa for a particular national without prior notification. Therefore, no refund shall be entertained by ieVisa.com

The pricing or services in this website are in keeping with the current standards for a given service. No reforms will be made on the pricing as stated on this website on the behest of an applicant.

If there should be a change in the pricing of a given service requested by an applicant, and it has already been dispatched by ieVisa.com, the original price at the time of placing the order will apply.

All prices are inclusive of taxes at the applicable rate.

You agree to pay all fees and charges for any products or services offered for sale by ieVisa.com or by any other vendor or service provider through ieVisa.com. You shall pay all applicable taxes and shipping charges relating to the purchase of any other products or services. Requirements and fees related to the processing of services are subject to change, including, but not limited to, embassy consular fees, application forms and documentation required for the service fulfilment, which are subject to change without notice.

We as a service provider do offer express services to process your application on priority with an additional price. It’s an optional service, available on request. Timeline for the fulfilment shall be shared with the applicant at the time of customer opting it.

Visa or MasterCard debit and credit cards in AED will also be accepted for payment.

Cardholder must retain a copy of transaction records and Merchant policies and rules.

Processing Time

Processing time for the delivery of service requested are approximate and are based on processing times provided by the fulfilment department/partner or government under normal circumstances. Processing time should be calculated starting the next business day of the date when the documents are sent to ieVisa.com for further processing.

We may request additional documents or details for further processing of the service requested.

Required service may get delayed and/or denied for further processing at the sole discretion of the service provider without further explanations. ieVisa.com will not be held responsible for any delays, cancellations, financial and other losses due to denial or delay in processing. No service fees, embassy fees, courier fees, shipping charges or any portion thereof will be refunded due to delays or denial of service.

Payment Confirmation

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

Hotel Booking Refund Policy

Any refunds applicable will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

Limits on Use

You may not use ieVisa.com or the services offered by it on or through it for personal interest and you may not sell or provide any services to any third party, or in any other profit from ieVisa.com, any services or information (nor any refitting, adaptation or analysis of them) available on or through ieVisa.com.

Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

ieVisa.com will not trade with or provide any services to OFAC and sanctioned countries.


ieVisa.com reserve the rights of user from time to time, in order to alter and/or introduce new and/or additional security measures unaccompanied by notice. In order to withdraw for the time being and/or limit the accessibility of ieVisa.com to any individual(s); and in order to do anything else that ieVisa.com believe indispensable to preserve the security and integrity of ieVisa.com and the information held in databases.

User is responsible for maintaining the confidentiality of his account.


All service related documents are issued electronically and sent via email.

Accuracy and Site Content

With legitimate skill and care, we compile the information accessible on and through ieVisa.com. However, some information compiled and/or provided to us might be by a third party who is not our member. ieVisa.com does not take responsibility for the accuracy of information which is retrieved from any such third party. Furthermore, errors and omissions in the information accessible on and ieVisa.com may occur because of various factors which are inherent in any internet-related system and which are not within our reasonable control. For example, information may be influenced by machine, software or operator error, or malfunctions in connection with data transmission. As a result of this, the information is provided "as is" and attempt to verify the accuracy of any information obtained from ieVisa.com should be made before relying upon it. ieVisa.com is dynamic in nature and as a result, the content and look and feel may change without prior notice.

Limited License & Ownership

You are permitted a limited license to download the materials contained on ieVisa.com to a personal computer, and to print a hard copy of such materials, solely for your personal, non-commercial use, provided that all copyright, trade mark and other proprietary notices are left intact. Unless explicitly mentioned otherwise, copying, redistribution, retransmission of any content of this website, i.e. ieVisa.com is prohibited.

The grant of this limited license is subject to agreement to and adherence to these Terms of use. If any documents are accessible or downloadable from this website i.e. ieVisa.com is either owned or licensed to ieVisa.com.

The document is only accessible in accordance with the end user license accompanying that software or, where there is no such license; end user is granted by a non-exclusive, non-transferable license to use the said software for using ieVisa.com, i.e. ieVisa.com is prohibited in accordance with these Terms of use. All copyright and all other intellectual property and proprietary rights of any sort relating in any way ieVisa.com (including, but not limited to, those relating to its content, branding and the services, software and any other materials made available on and through it) which are not granted to you in accordance with these Terms of use are hereby expressly reserved to ieVisa.com or, in the case of any other brands, names and logos featured on ieVisa.com, their respective owners.

Privacy Policy

ieVisa.com will be collecting data when a user visits our website. Our usage of data fetched through contact us page will be restricted to contact the user and entertain his/her queries and subject to the provisions of applicable law. If you wish to delete, deactivate or amend the User Data, or find out what User Data (if any) ieVisa.com is holding about you, please contact us. User details data will not be sold to any third party. Details shared will not be disclosed outside ieVisa.com besides sharing the information with service related matters.

Ievisa offers its services through Mobile Application by the name of ‘ievisa- Global visa Services’.

The information collected on the Mobile Application of Ievisa does not share or advertise to any third-party service providers. The information on either the website of Ievisa or the mobile application of Ievisa has authorised access to the travel department personnel with limited policies. The entire website of Ievisa and Mobile application of Ievisa is encrypted with SSL encryption, the highest in the industry. The confidentiality of the data or information provided by the user on the Mobile Application of Ievisa is strictly in compliance with the Data Privacy legalities and protocols. All mandatory security measures are put in place in the mobile application Ievisa- Global Visa Service.


Where ieVisa.com contains links to third party sites you should be aware that ieVisa.com may not control the sites reached through those links. ieVisa.com is not responsible for the content or privacy practices of sites which ieVisa.com does not control. The existence of a link on ieVisa.com does not imply any endorsement or approval of any goods, services, opinions or other material(s) of any sort made available on or through sites which ieVisa.com does not control, nor does ieVisa.com take any responsibility for the opinions of third parties (if any) expressed on or through ieVisa.com.

Disclaimer and Limitation of Liability

a) Except as may be set out in these Terms of use, ieVisa.com, its content, and any use you choose to make of it, are provided and permitted without any representations or warranties of any kind, whether express or implied, and ieVisa.com disclaim all such representations and warranties so far as permitted by law. ieVisa.com does not warrant that information contained on or accessed through ieVisa.com is adequate, complete, accurate or up-to-date, nor does ieVisa.com warrant that the site (or any part of it) will always be accessible, fully functional or free from errors and viruses. Accordingly, you agree that the only remedy available to you for breach of these Terms of use shall be for our breach of contract under these Terms of use. (b) Subject to paragraph (d) below, but otherwise so far as permitted by law, ieVisa.com excludes and is not liable for any loss, damage(s) and liability (whether or not caused by our negligence) for all wasted time, all loss/corruption of data, all loss of profits, opportunities, and goodwill, and all indirect, consequential and punitive loss or damage(s) arising from or in relation to use of ieVisa.com and/or the information on it or any services provided through it, howsoever arising, whether in contract, tort (including negligence), statute or otherwise, and even if it was reasonably foreseeable or ieVisa.com has been made aware of the possibility of such loss/damage(s)/liability. (c) Subject to paragraph (d) below, but otherwise so far as permitted by law, our total aggregate liability hereunder in respect of direct loss and damage and other direct liability, howsoever arising, whether in contract, tort (including negligence), statute or otherwise shall be limited per claim or series of related claims, to USD 50. (d) Nothing in these Terms of use shall limit our liability for: (i) loss or damage for death or personal injury caused by our negligence; or (ii) for any fraudulent misrepresentation made by us or those under our control. (e) If you are using ieVisa.com as a consumer then nothing in these Terms of use shall in any way limit your statutory rights.


If one or more of the provisions of these Terms of use are at any time found to be invalid by a court, tribunal or other forum of competent jurisdiction, or otherwise rendered unenforceable, that decision shall not invalidate or void the remainder of these Terms of use. These Terms of use shall be deemed amended by modifying or severing such provisions as necessary to render them valid, legal and enforceable while preserving their intent, or if that is not possible, by substituting another provision that is valid, legal and enforceable which materially gives effect to their intent. Any invalid or unenforceable provision or provisions shall be severable from these Terms of use so that the validity or enforceability of their remaining provisions, or the validity of the provision(s) in question in any other jurisdiction shall not be affected.

Terms of Use

ieVisa.com reserves the right to alter, or change the Terms of use without prior notice. Your continued use of ieVisa.com will constitute acceptance of those new amended Terms of use and you should review them before making any further use of ieVisa.com.


ieVisa.com reserves the right to restrict your access to this website (ieVisa.com) at any point in time and without prior notice if ieVisa.com believes that you have not complied with any of the mentioned Terms & Conditions.

Governing Law

"United Arab of Emirates is our country of domicile" and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

Passport & Visa

Relevant Embassy or Consulate should be consulted for the information related to Passport and Visa. User should update ieVisa.com with the information about the passport and other important documents before departure as requirement may change. ieVisa.com takes no liability if user is refused to board flight or enter a country due to any of the following failures committed by user. Not carrying their:

  • 1. Correct passport
  • 2. Visa and other related documents, important requirement for country, airline, authority 's interest.

Health: User should consult doctor before departure on current inoculations recommended for travel, as they may change at any time. Its sole responsibility of the user to ensure that he/she takes prescribed medicines and follow the medical advice in accordance to their trip.

Data Collection

Ievisa Mobile Application collects data for the require purposes for carrying out the said electronic visa services. We collect data in the form of personal details and identification details like Name, Passport Number, Date of Passport Expiry and tentative travel dates. Such information is required for online visa processing. We comply with the guidelines and regulations laid down by the travel authorities of the destination countries.

Data is not shared with third-party

Ievisa Mobile Application does not share data collected with any third-party or other service providers. The mobile application is strict compliance with data legalities and regulations. All security protocols are in apt places to protect the data collected or used for the said services provided, electronic visa processing.

Recent Customer Reviews

“Simply THE BEST!!! You guys got it right! I've traveled much and dealt with several different agencies, ieVisa is beyond the best, with online tools and a team of very and I repeat VERY courteous folks.”
Alisha Anderson (21 days ago)
“Fantastic! Easy to use..way simpler form to fill out than the one on the government site! They under promise and over deliver! Have used them 4 times already! Highly recommended.”
Sarita Verma (1 days ago)
"Sending off for a India Visas is no simple thing. It's a bit nerve wracking, but every time I email at contact@ieVisa.com, I get great guest service and much reassurance. What a professional service. I had Jack yesterday and I think Jarina today. Thanks so much for making a hard thing less hard!"
John Peterson (5 days ago)